Need a call answering virtual assistant?
Give your callers the extra attention they deserve! On a MyAssistant plan, we can capture more information from your callers, submit leads to your sales team, take product orders or even process payments.
Ideal bilingual answering service for businesses with tasks that require more interaction
US receptionists
The majority of our receptionists are in the US, with bilingual answering options and overflow support available.
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
Custom call scripting
Calls are answered with your customized script to ensure your callers receive a consistent experience.
Screening & transfers
Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.
Webforms & CRMs
Caller information can be entered into your webforms or CRMs so we fit seamlessly into your business.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Let us manage your calls so you can manage your business
You can easily manage the receptionist’s greeting, responses to FAQs, details to be collected from each caller, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).
Get a $30 signup bonus
It’s our gift to you this festive season. Enjoy the holidays without worrying about missed calls.
* Conditions apply.
Get a $30 signup bonus
It’s our gift to you this festive season. Enjoy the holidays without worrying about missed calls.
* Conditions apply.
Get a $30 signup bonus
It’s our gift to you this festive season. Enjoy the holidays without worrying about missed calls.
* Conditions apply.
MyAssistant packages
Perfect when you need CRMs updated or more information captured from your callers
MyAssistant
$49*per month
Pay as you go
$2.20/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
A great starting package if your call lengths or volumes are unknown
MyAssistant 25
$99*per month
Includes 25 minutes
Excess: $2.20/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal for sole traders & small businesses with low call volumes
MyAssistant 50
$139*per month
Includes 50 minutes
Excess: $2.20/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if you average about 20 calls 1-3 minutes long each month
MyAssistant 100
$215*per month
Includes 100 minutes
Excess: $2.15/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if you average about 40 calls 1-3 minutes long each month
MyAssistant 150
$295*per month
Includes 150 minutes
Excess: $2.15/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if you average about 60 calls 1-3 minutes long each month
MyAssistant 200
$365*per month
Includes 200 minutes
Excess: $2.15/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if you average about 80 calls 1-3 minutes long each month
MyAssistant 300
$530*per month
Includes 300 minutes
Excess: $2.15/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in America
MyAssistant 400
$700*per month
Includes 400 minutes
Excess: $2.15/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in America
MyAssistant 500
$855*per month
Includes 500 minutes
Excess: $2.10/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Perfect for many medium to large businesses in America
MyAssistant 600
$1,005*per month
Includes 600 minutes
Excess: $2.10/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
MyAssistant 700
$1,160*per month
Includes 700 minutes
Excess: $2.10/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
MyAssistant 800
$1,320*per month
Includes 800 minutes
Excess: $2.10/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Ideal if a significant amount of time is typically spent with each caller
MyAssistant 900
$1,470*per month
Includes 900 minutes
Excess: $2.10/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Best value for organizations & companies with high call volumes
MyAssistant 1000
$1,620*per month
Includes 1,000 minutes
Excess: $2.05/minute*
SIGNUP BONUS: $30 credit
Initial setup from $50 depending on complexity
Best value for organizations & companies with high call volumes
Higher volume plan
Corporate packagesIf you’re needing a call answering virtual assistant service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts
Inquire now* Plus relevant sales tax. Refer to Terms & Conditions.
Your tools are our tools
We can use webforms or your preferred CRM to submit leads, raise support tickets via your preferred customer service software and utilize online collaboration tools. We support other tools also, including for appointment-scheduling on our MyDiary plans.
How it works
Set up within minutes
Our instant activation and simple setup means our receptionists can be answering your calls within minutes. Simply tell us about your business, including any FAQs, how you’d like us to interact with your callers, the data you need collected and your message or call transfer contacts.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your customized greeting, 24/7 if you wish, providing a seamless experience for your customers. We’ll interact with callers based on their needs, using integrations with tools you already use. Additionally, we’ll transfer selected calls or take messages as you wish.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
Bundle your MyAssistant service
+ Virtual address
Choose a virtual address to enhance your image or expand into new territories, without expensive overheads or the need to relocate.
+ Phone numbers
Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.
FAQs
What our customers love
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.