Save with a pay-per-call answering service
Do you need someone to answer the phone, take messages, transfer the occasional call when appropriate, and answer common customer queries? Our virtual receptionist pay-per-call solutions maximize cost-efficiency.
The most affordable live call answering solution for your business … just like having your own receptionist, without the expense of hiring one
US receptionists
The majority of our receptionists are in the United States, to ensure a true representation of your business.
24/7 live call answering
After-hours, weekends, federal holidays … we can answer day or night, 365 days a year, so you never miss opportunities.
Custom call greetings
We answer your calls with your custom greeting to ensure your callers enjoy a seamless experience.
Instant emails or texts
Receive email or SMS messages after each call, containing caller details and their reason for calling.
Screening & transfers
Call screening and transfer options, so you only take the most important calls, depending on your plan.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
How our live answering service works
Black Friday special
Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for their first 3 months.
* Conditions apply.
Black Friday special
Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for 3 months.
* Conditions apply.
Black Friday special
Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for their first 3 months.
* Conditions apply.
Answering service ‘per call’ pricing
Unlike other answering service companies, who are unable to offer “per call” pricing, we proudly offer two different pay-per-call solutions. We’re also fully transparent with our pricing.
* Plus relevant sales tax. Refer to Terms & Conditions.
MessageExpress
Call answering and message taking for one individual or team.
from $19* per month
- Mostly US-based receptionists
- No lock-in contract
- Personalized greeting
- Instant email or SMS messages
- One person or team listed as message recipient
- Mobile app & portal
- 24/7 service upgrade option
- Toll-free number upgrade option
ReceptionistPlus
Messages, support and call transfers for multiple staff or departments.
from $33* per month
All MessageExpress features plus- Mostly US-based receptionists
- No lock-in contract
- Instant email or SMS messages
- Mobile app & portal
- 24/7 service upgrade option
- toll-free number upgrade option
- Fully customized greeting
- Warm call transfers
- Multiple staff or departments listed as message or transfer contacts
- Collect 5 pieces of info
- Advise business hours/location
* Plus relevant sales tax. Refer to Terms & Conditions.
Virtual receptionists: pay-per-call versus pay-per-minute
ReceptionHQ’s virtual receptionists answer your calls 24/7, as though they work for your business, which can help you prevent missed opportunities.
Best of all, our pay-per-call services enable you to save considerably compared to in-house hires, using temp agencies or pay-per-minute services.
With our PAYG plans, you simply pay a small monthly subscription and then pay for the calls we answer. All other plans have a specified number of calls included. This can provide greater cost certainty month-to-month, which can be particularly beneficial for small businesses.
FAQs
Self-manage your virtual reception pay-per-call service from anywhere
You can easily update your receptionist’s greeting, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).
Optional add-ons
+ Virtual address
Choose a virtual address to enhance your image or expand into new territories, without expensive overheads or the need to relocate.
+ Phone numbers
Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.
What our customers say on Google
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Find out more
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Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.