A reliable 24/7 immigration attorney answering service
Whether you’re a solo attorney needing to focus on case work or a large immigration law firm whose call volumes have increased, it’s vital to maximize client intake by ensuring phone calls are answered. ReceptionHQ provides the ideal solution.
Highly professional telephone answering for immigration law firms to improve lead capture
Bilingual call answering
Our English-and-Spanish-speaking receptionists enable your callers to connect in their preferred language.
24-hour availability
Weekends, after-hours, public holidays … we answer every call so you never miss a client opportunity.
New client intake
With so many different types of law, we qualify your leads to ensure you only spend time on relevant inquiries.
Appointment bookings
We seamlessly schedule appointments into your existing calendar or input them into your legal practice’s CRM.
Access to call logs
Complete visibility of call logs, transfers and messages means the perfect audit trail in your client portal or mobile app.
Overflow & leave cover
Already have an in-house receptionist? We can answer calls when they’re busy, at lunch, off sick or on vacation.
How our virtual reception service works
Set up within minutes
Tell us about your business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We send a message
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
Your tools are our tools
We integrate seamlessly with your current systems, with our MyAssistant and MyDiary call answering services using your CRM or preferred calendar to handle client intake or schedule appointments.
Provide seamless support with bilingual immigration receptionists
Fluctuating call volumes can be difficult to manage efficiently from a staffing perspective. And spikes can result in a lot of missed calls – and leads. But it doesn’t need to be that way.
Having ReceptionHQ answer all of your calls, or just those you can’t answer in-house, means existing and prospective clients can connect with you whenever they need to.
And our bilingual receptionists can handle each call with the professional courtesy your clients expect. In English or Spanish.
Complementary business solutions
Phone numbers
Set up a dedicated numbers for specific marketing campaigns or for handling high-volume class action inquiries.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important messages are ever missed.
Virtual address
Expand your presence geographically, without expensive overheads or the need to relocate.
What attorneys love about ReceptionHQ
Trusted by more than 300 law firms, attorneys and legal hotlines
FAQs
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Try our legal answering services for free
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Try our legal answering services for free
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.